Find answers to common questions about QRLynx. Can't find what you're looking for? Contact our support team.
QRLynx is a comprehensive QR code generation and analytics platform that allows you to create, customize, and track professional QR codes for business and personal use. Our platform offers advanced analytics, custom designs, and various QR code types to meet all your needs.
Creating your first QR code is simple! Just visit our homepage, select the type of QR code you want (URL, text, email, etc.), enter your content, customize the design if desired, and click generate. You can download your QR code immediately or save it to your account for tracking.
You can create basic QR codes without an account, but creating an account unlocks powerful features like analytics tracking, custom designs, bulk generation, and the ability to save and manage your QR codes. Accounts are free to create!
QRLynx supports various QR code types including URLs, plain text, email addresses, phone numbers, SMS messages, WiFi credentials, vCards (contact information), calendar events, and more. Each type is optimized for its specific use case.
You can sign up using your email address, or use our convenient social login options with Google or Microsoft. Simply click 'Sign Up' and choose your preferred method. All authentication is secure and encrypted.
Yes! We support OAuth authentication with both Google and Microsoft accounts. This provides a secure, convenient way to access your account without remembering another password. Your data remains private and secure.
If you signed up with email and password, click 'Forgot Password' on the sign-in page. We'll send you a secure reset link. If you use Google or Microsoft sign-in, you can reset your password through their respective platforms.
You can delete your account from your account settings page. Please note that this action is permanent and will remove all your QR codes, analytics data, and account information. Consider downloading your data first if needed.
We accept all major credit cards (Visa, MasterCard, American Express, Discover) and debit cards through our secure payment processor, Stripe. All transactions are encrypted and PCI-compliant for your security.
Yes! Our free plan allows you to create unlimited basic QR codes with essential features. Paid plans unlock advanced analytics, custom branding, bulk operations, and priority support. Check our pricing page for detailed comparisons.
Absolutely! You can cancel your subscription at any time from your account settings. Your paid features will remain active until the end of your current billing period, after which you'll be moved to the free plan.
We offer a 30-day money-back guarantee for annual subscriptions. Monthly subscriptions are generally non-refundable, but we'll consider refunds on a case-by-case basis for exceptional circumstances. Contact our support team for assistance.
If a payment fails, we'll retry the charge and send you email notifications. You'll have a grace period to update your payment method. If payment isn't resolved, your account will be downgraded to the free plan, but your data will be preserved.
Yes! Our platform offers extensive customization options including colors, patterns, logos, frames, and different QR code styles. You can match your brand colors, add your logo, and choose from various design templates.
Static QR codes contain fixed information that can't be changed after creation. Dynamic QR codes redirect through our servers, allowing you to update the destination URL, track scans, and gather analytics without reprinting the QR code.
Yes! With a QRLynx account, you get detailed analytics including scan counts, locations, devices used, time stamps, and more. This data helps you understand your audience and measure campaign effectiveness.
Absolutely! You can upload your logo and we'll automatically position it in the center of your QR code while maintaining scannability. We support various image formats and will optimize the size for best results.
First, ensure the QR code is printed clearly and isn't damaged. Try scanning with different apps or devices. If the issue persists, check that the content is correct and the QR code isn't too small. Contact support if problems continue.
For optimal scanning, QR codes should be at least 2cm x 2cm (0.8 x 0.8 inches) when printed. However, the ideal size depends on the scanning distance and amount of data encoded. More complex QR codes may need to be larger.
Most modern smartphones have built-in QR code scanning in their camera apps. Popular third-party apps include QR Code Reader, Barcode Scanner, and Google Lens. Our QR codes are compatible with all standard QR code readers.
Static QR codes work completely offline once generated. Dynamic QR codes require an internet connection to redirect to the final destination. The QR code itself can be scanned offline, but accessing the content may require connectivity.
QR codes can technically hold up to 4,296 alphanumeric characters, but we recommend keeping content concise for better scanning reliability. For longer content, consider using dynamic QR codes that redirect to a webpage.
We use industry-standard encryption, secure servers, and follow strict privacy practices. Your data is never sold to third parties. We're GDPR compliant and regularly audit our security measures. Read our Privacy Policy for complete details.
No, your QR code analytics are completely private and only visible to you when logged into your account. We never share individual user data or analytics with third parties.
For static QR codes, content is only stored temporarily during generation. For dynamic QR codes, we store the destination URL to enable redirects and analytics. All data is encrypted and securely stored.
When you delete your account, all your personal data, QR codes, and analytics are permanently removed from our servers within 30 days. This action cannot be undone, so please download any important data first.
You can reach our support team through the contact form on our website, by email, or through your account dashboard. We typically respond within 24 hours on business days. Premium subscribers receive priority support.
Our support team is here to help! Get in touch and we'll respond as quickly as possible.